top of page

Privacy Policy

Effective Date: April 24, 2025

Lusso Luxury ("we," "us," or "our") is committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Event Details: Event type, date, number of guests, and specific preferences.

  • Payment Information: Billing address and payment details (processed securely via third-party payment processors).

  • Website Usage Data: IP address, browser type, pages visited, and other analytics data collected through cookies and similar technologies.

2. How We Use Your Information

Your personal information is used to:

  • Provide and manage our event services.

  • Communicate with you regarding your inquiries, bookings, and event planning.

  • Process payments and send invoices.

  • Improve our website and services through analytics.

  • Comply with legal and regulatory requirements.

3. Consent

By providing your personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the information provided below.

4. Disclosure of Your Information

We do not sell or rent your personal information. However, we may disclose your information to:

  • Service Providers: Third-party vendors who assist in delivering our services (e.g., caterers, decorators), who are contractually obligated to protect your information.

  • Legal Obligations: Law enforcement or regulatory authorities if required by law.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your information is securely destroyed or anonymized.

6. Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include secure servers, encryption, and access controls.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to any inaccurate or incomplete information.

  • Withdraw consent for the use of your information.

  • Lodge a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

For questions or concerns regarding this Privacy Policy or our data practices, please contact:

Lusso Luxury
9625 Yonge St, Richmond Hill, Ontario, L4C 5T2
Phone: (416) 500-0747 or (647) 535-0747
Email: lusso@luxuryvenue.ca

bottom of page